NHTSA Complaint #11642422 — 2020 FORD F-550

The contact owns a 2020 Ford F-550. The contact stated while driving 60-70 MPH, the contact noticed a strong fuel odor. The message "Fuel Pressure Low" was displayed. The contact was driven to the residence. The contact stated that upon inspecting the vehicle, he noticed that approximately 40 gallons of fuel had leaked out of the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 34,704. VIN tool confirms parts not available.