NHTSA Complaint #11642037 — 2024 MAZDA CX-90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11642037
Vehicle 2024 MAZDA CX-90
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Bought this brand new CX90 Premium in October 2024! As of today Feb 11, the car has been in the dealership 4 x fir the same issue!! Dead battery after sitting for 2 weeks! They have replace one small battery and that worked for a month! Took it in last week for the same issue! Dead battery! We find that this is a very coming problem. They said they would now replace the 58 volt battery but it is on back order for 8 weeks. In the mean time I’m paying on this car and I have to drive a loaner which isn’t even close to my car! I’m finding out by talking to other customers this is a common problem! We didn’t get any notice or call! I am demanding this be considered “lemon law” as this is the fourth time it has been in for the same problem. I want all my money back that I paid and demand Mazda USA issue recalls for this issue. It is definitely a big safety issue! The dealer seems to be trying but they are frustrated as well! They are Olympia Mazda in Olympia, Wash, service manager is James Ellis Please respond! Thank you for any help and assistance [XXX] and [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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