NHTSA Complaint #11641783 — 2019 HONDA ODYSSEY

Multipurpose camera facing front on top of windshield works intermittently. 20% of the time it works fine, usually the first drive of the morning when the car is cool. 80% of the time, within 60 seconds upon startup there are 5 bright orange warning lights that come on all related to a malfunction in the multipurpose camera. These are: Adaptive Cruise Control Failure, Collision Mitigation System Failure, Lane Keeping Assistance Problem, Road Departure Assistance Problem, Auto-High Beam failure. Most concerning is that the “BRAKE SYSTEM” light stays illuminated orange after these warnings come on. My car will not pass inspection if it happens to have these intermittent warnings happen that trip. This started 1 month ago, out of the blue. From what I read online in Reddit and ODY.com…this multipurpose camera failure happens to many people at the 4-5 year mark. One person has a video posted about how it’s the camera overheating…it becomes too hot to touch. If you pour water on the windshield outside it will cool it off enough to work again. I think this is a malfunction/manufacturing defect in the camera itself. It should not randomly fail after only 4-5 years. It’s connected to all these vital safety systems. The repair cost quoted to me is $2686.88 + tax. This is SO expensive and I cannot afford to fix this. I don’t need the camera because I learned to drive without all these features, but I cannot remove this option. So, I’m stuck with having to pay a huge amount for something that is a manufacturing defect in the camera itself.