NHTSA Complaint #11641230 — 2020 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11641230
Vehicle	2020 FORD FUSION
Component	POWER TRAIN
Date of Incident	February 6, 2025
Date Filed	February 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My vehicle was in service with my dealer for several months 3 separate occasions for powertrain issues which werent resolved and now the alignment in my steering wheel is really off. My spouse and I believe the PCM is messed up but have had no progress with our dealership and suspect them of committing consumer fraud and selling us a lemon. The vehicle in question is around 70,000 and started messing up at 60,000.

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