NHTSA Complaint #11641219 — 2018 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11641219
Vehicle	2018 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	November 29, 2024
Date Filed	February 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

I bought my 2018 Explorer in July of 2024, End of November 2024 it was completely dead no power what so ever, got it jumped and replaced the battery. Things had been going well until the middle of January I had to jump it every day took it to my dealership they tested the battery and said it had a bad cell, I took the battery back to where I bought it and had it replaced everything went fine again for a week and back to jumping it every single day except this time it would even jump with a jumper pack. There is no lights or warnings on at all indicating at problem

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