NHTSA Complaint #11641187 — 2009 DODGE JOURNEY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11641187
Vehicle 2009 DODGE JOURNEY
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On [XXX] around [XXX] I was driving 25mph in Alameda CA, and about two minutes into the ride, the airbag warning light came on. My fiance was in the passenger seat and our dog was in the back. About 15 minutes into the drive, my side airbags deployed without any collision or even bump in the road. I carefully and swiftly turned onto a side street and pulled over. My fiancé and I got out of the car, and as we took our dog out of the back seat, the primary airbags (steering wheel and passenger seat) deployed, and shattered the windshield. The dashboard was cracked as a result of the primary bags deploying. My fiancé's arm was bruised from the side airbag deploying (photo evidence taken). We called the police and they came to document the incident and confirmed that there was no collision (police report included). Vehicle was then towed home and is available for inspection. We've tried calling the dealership that the car was purchased, but it seems to be out of business. 1. Component that malfunctioned: Airbag and Indicator lights; available for inspection 2. Safety: This incident easily could've led us to crash teh vehicle and harm ourselves and others in the process, and much more seriously hurt us if we did not evacuate the car. My fiancé's arm is bruised. 3. No so far, we cannot get a hold of a dealer since ours was closed - but welcome an investigation 4. Yes, by police. The police report #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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