NHTSA Complaint #11641031 — 2010 LEXUS HS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11641031
Vehicle 2010 LEXUS HS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Lexus had a recall on certain 2010 HS250H cars for an issue where they have nitrogen gas leaking into brake fluid causing brake failure. My Vin number was not one of recalls however in August of 2023 they sent me a notice stating that if my car has this problem they will repair at no cost to me. Very expensive repair. That notice says they will repair until March 31 2024. It says if certain warning lights are not on , don't take it to get repaired. My car now has this problem and they are saying they won't repair it unless I pay for repair. I have 5 warning lights on and cruise control now won't work as well as they note that brakes could fell causing a collision. I can't afford the repair and I don't agree that they won't repair it. Under the recall there is no time limit and they would repair it today. To me they are verifying that my car was one that should be on recall since it's the same exact issue and they sent me letter verifying that my car was one with problem. Is there anything I can do?

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