NHTSA Complaint #11640997 — 2024 INDIAN CHALLENGER DARK HORSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11640997
Vehicle 2024 INDIAN CHALLENGER DARK HORSE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Accessory and infotainment control wiring harness contain sub-par conductors prone to breakage and/or short circuit. My vehicle was purchased in August 2024. In September 2024 I had a wire break inside the insulation for one of the speakers at the bend point next to the saddlebag hinge; this was not a safety issue, but noted. In early November 2024, I began having issues with the infotainment control switch on the left handlebar switch pod. The audio volume would randomly increase volume, any attempting to trigger the volume switch in the opposite direction would serve no results to include mute/pause. Upon initial inspection, manipulation of that switch harness near the handlebar clamp on the triple-tree would result in similar affects or correct the difficiency. After researching, indian previously released a dealer communication that specified the proper mounting of the handlebar harnesses due to knowing well there was a conductor breakage issue. While I have not corrected the issue, it is extremely distracting to have the powerband audio increase to max volume while in motion. The only means to correct the problem is to pull over and manipulate the infotainment screen or mobile device. This not an isolated issue, other owners have reported similar issues to including other necessary functions such as turn signals and power switches, occasionally rendering the vehicle stranded and unable to start. The latter is a safety/distraction issue that need to be addressed.

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