NHTSA Complaint #11640784 — 2023 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11640784
Vehicle	2023 CADILLAC ESCALADE ESV
Component	ENGINE
Date of Incident	January 24, 2025
Date Filed	February 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

My 2023 engine failed while traveling at highway speeds on the Taconic parkway. I was traveling with my entire family and the car lost all motor power. I was able to control the car to get it off the road but it was extremely dangerous. It could have caused a massive accident. After several hours and being left stranded without a vehicle the car was towed to Cadillac. A few days later they determined it was engine failure. The dealer had not been helpful at all and put me in a much smaller suv through hertz explaining it will be at least 3-5 months without the vehicle. The car has 14,799 miles on it

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