NHTSA Complaint #11640691 — 2023 FORD F-350 SD

The contact owns a 2023 Ford F-350 SD. The contact stated that there was a whirring sound coming from the vehicle since the vehicle was purchased. There was no warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed. The contact stated that the failure persisted. The vehicle was taken to a second dealer; however, the vehicle was not diagnosed. The dealer informed the contact that there was no recall on the VIN for the issue and that the whirring sound did not shorten the life of the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,500.