NHTSA Complaint #11686568 — 2023 FORD F-350 SD

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11686568
Vehicle 2023 FORD F-350 SD
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

The front doors come open while driving down the road in cold weather. Multiple dealerships have to me to just deal with it. My children have to hold the doors shut while we are going down the road or I have to hold the driver's door shut while driving. There was a recall issued for certain 2023 F-350's regarding a door latch mechanism malfunction but apparently it doesn't apply to my pickup even though me doors don't stay shut while driving and multiple dealerships tell me there is nothing, they can do to fix it. When one of us gets hurt, falls off, or has a door hit by oncoming traffic, what am I supposed to do? The safety of my children does not matter to Ford motor company or their Montana dealerships. It happens regularly, not just once. Speed is not a factor, I can be driving 5 mph or 75 mph when it happens.

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