NHTSA Complaint #11640621 — 2016 KIA SORENTO

Vehicle has paint that is delaminating in numerous places. It starts as a raised area then the paint just flakes off leaving bare metal exposed. My vehicle value has gone down and the cost to repaint is over $4000 because the damage is not isolated to one area, but is scattered across all sections of the car body. The paint color code is SWP, Snow White Pearl. We have been to the Kia dealership where the car was purchased new. They said we would have to call Kia corporate, which we did, but their answer was for us to pay out of pocket for repainting and then TRY to get reimbursed from them. Corporate told us they were not taking any action for paint beyond the 3 year / 36K warranty period.