NHTSA Complaint #11640573 — 2023 GMC YUKON

The contact owns a 2023 GMC Yukon. The contact stated while driving at approximately 65 MPH, there was an abnormal clicking sound from the engine compartment. The contact stated that there were no warning lights illuminated. The contact arrived at the destination and checked under the engine compartment and saw engine oil covering the undercarriage of the vehicle. The contact had recently had an oil change performed by the dealer. The contact had taken the vehicle to a local dealer and was informed that the oil filter was not tightened correctly and refilled the reservoir and replaced the oil filter. The vehicle was repaired. The contact stated that after returning to his home state, the contact heard the clicking sound and checked the oil dipstick. The contact stated that the dipstick was not reading any oil in the engine. The contact checked under the vehicle, however this time there was no visible sign of an oil leak. The contact stated no warning light was illuminated. The contact had the vehicle towed to the dealer, where it was diagnosed and determined that oil needed to be added. The vehicle was repaired; however, the failure recurred. Additionally, the contact stated that the vehicle was shaking as if it was going to stall. The contact stated that there were no warning lights illuminated. The contact had the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.