NHTSA Complaint #11669113 — 2023 GMC YUKON

The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 2-3 MPH and depressing the brake pedal, the vehicle failed to stop. The vehicle was driven in circles until the vehicle coasted to a stop. The contact was able to get the vehicle back to the residence and parked the vehicle. The following morning during start-up, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed that software update that was performed on the vehicle was properly performed. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.