NHTSA Complaint #11640501 — 2021 FORD BRONCO SPORT

The contact owns a 2021 Ford Bronco Sport. The contact stated while stopped at a traffic light, the vehicle lost electrical power and stalled. The contact stated that several unknown warning lights illuminated before the screen went black. The vehicle was towed to the dealer, where it was diagnosed and determined that the battery had failed. The contact was informed that the battery did not support the function of the vehicle and needed to be replaced. The battery was replaced. The contact stated that on another occasion, while driving at undisclosed speeds, the heating system failed. The contact stated that the passenger’s side vents were not blowing hot air. The vehicle was taken to the dealer, where it was diagnosed that the water pump and gaskets had failed and needed to be replaced. The vehicle was repaired. The failure mileage was approximately 43,000.