NHTSA Complaint #11640485 — 2019 BMW X3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11640485
Vehicle	2019 BMW X3
Component	ELECTRICAL SYSTEM
Date of Incident	October 12, 2024
Date Filed	February 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

A faulty seal in the "fin" allowed for water to penetrate and short out the module responsible for the emergency SOS call system and the navigation. This was confirmed by BMW technicians and a known problem. This resulted in an indicator and message that would not go away and a malfunction of the emergency SOS system that would not work in the event of an accident. Navigation was also rendered useless by this module board malfunction. Resulting replacement cost exceeded $1700.

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