NHTSA Complaint #11640467 — 2010 MERCURY MILAN STEERING

Complaint Details

ODI Number	11640467
Vehicle	2010 MERCURY MILAN
Component	STEERING
Date of Incident	January 25, 2025
Date Filed	February 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I experienced a loss of power steering while driving and a dash display "Service Power Steering Now" and "Service Advancetrac". The messages started just before the failure. The lack of power steering was a risk to everyone as the car could only be turned with significant effort and not respond to quick movement. The dash messages are still on after a restart and the car cannot be driven because of safety. My independent mechanic confirmed the issue and fix to be a bad rack. He noted the rack part number is the same as the 2011 Milan, currently under recall for this issue. However, the 2010 is not included.

Related Complaints for the 2010 MERCURY MILAN

Other STEERING Complaints

#11717622 — February 12, 2026 — I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tire...

#11704889 — December 13, 2025 — Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steer...

#11689597 — September 25, 2025 — The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars ...

#11679284 — August 8, 2025 — The contact owns a 2010 Mercury Milan. The contact stated that while driving approximately 30 MPH, the "Service Tract...

#11655144 — April 17, 2025 — Check engine light is on mechanic says it's a fuel tank issue

Recent Complaints for the 2010 MERCURY MILAN

#11717622 — ELECTRICAL SYSTEM — February 12, 2026 — I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tire...

#11689597 — ELECTRICAL SYSTEM — September 25, 2025 — The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars ...

#11689311 — SERVICE BRAKES — September 24, 2025 — The safety recall 19S54 is affecting my vehicle. It was made at the same plant at the approved date range as the othe...

#11678528 — AIR BAGS — August 5, 2025 — I collided with three parked vehicles and my airbags did not deploy causing me to hit my head

#11678528 — FUEL/PROPULSION SYSTEM — August 5, 2025 — I collided with three parked vehicles and my airbags did not deploy causing me to hit my head