NHTSA Complaint #11640429 — 2021 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11640429
Vehicle	2021 GMC YUKON
Component	ENGINE
Date of Incident	September 29, 2023
Date Filed	February 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

In September 2023, mere months after purchasing this vehicle, I was driving on the Mountain Parkway in Eastern Kentucky. Traveling the 70 mile hour speed limit, everything in the vehicle shut down, including my ability to use my breaks. Luckily, I was able to safely coast to the side of the road, which left me quite vulnerable as patrons passed at 70+ miles per hour. There were no advanced warning such as lamps, messages, or other symptoms of a problem. I had the vehicle towed to Hutch Chevrolet in Paintsville, KY where they indicated to me that the crankshaft locked up due to a crank bearing failure. They had to replace the engine and I was out of pocket $12,631.79.

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