NHTSA Complaint #11640397 — 2016 HONDA ODYSSEY

Dear Honda Customer Service, I am writing to formally report a serious issue with my 2016 Honda Odyssey and to request a full repair at no cost due to what appears to be a manufacturer defect. In March 2024, my vehicle began experiencing a mild shudder/vibration noise, and the Check Engine Light turned on. I took the vehicle to Vacaville Honda, where a diagnostic was performed. The technicians informed me that the engine has a faulty VCM (Variable Cylinder Management) system, causing misfiring due to oil leakage on the spark plugs and piston rings. The only solution given was to replace the engine at a cost of $6,000, which is an unreasonable expense for a known issue related to Hondas VCM system. I have maintained my vehicle regularly at Honda dealerships and followed all manufacturer-recommended maintenance schedules. This engine failure is not due to negligence or wear and tear, but rather a design defect that has affected many Honda owners. Given these circumstances, I respectfully request that Honda cover the full cost of the engine repair or replacement under a goodwill warranty. I also ask that you investigate whether this issue qualifies for a recall or extended warranty assistance. Please respond as soon as possible, as my vehicle is currently unsafe to drive. Thank you.