NHTSA Complaint #11640250 — 2014 FORD EXPLORER

While accelerating between 25-45 mph, my vehicle experiences severe shuddering and shaking, originating from the transmission. It feels as though the vehicle struggles to gain speed, hesitating significantly. Once I accelerate past the severe shudder—around 50 mph—the issue subsides slightly but a light vibration remains noticeable as I continue driving. This hesitation and lack of proper acceleration have led to several close calls, with other vehicles nearly rear-ending me. I'm extremely concerned that my vehicle might fail completely while driving, posing a serious risk of an accident and potential harm to myself and others. This issue has progressively worsened over the past three years, starting with minor symptoms and now becoming severe. Despite numerous repairs, inspections, and personal research, the problem persists. In my research, I discovered that 2016-2019 Ford Explorers (FWD 2.3L) and 2015-2019 Lincoln MKC (AWD 2.3L) models are under recall for similar transmission issues. The recall involves replacing the Torque Converter, Main Control Valve Body, and Solenoid Body, along with disassembling and cleaning the transmission as per the service procedure. My vehicle is a 2014 Ford Explorer FWD 2.3L, manufactured at the Chicago Assembly Plant, with a build date just eight months prior to the affected 2016-2019 Explorers. I believe this recall should be extended to include earlier models like mine, as the issue seems consistent across vehicles from the same plant and production timeline. I’ve spoken with multiple owners of similar-year Ford Explorers, all of whom report the same transmission problems. Additionally, Russ Moore Transmission—a reputable transmission shop in Fort Wayne—diagnosed my vehicle with a failed torque converter and recommended a complete transmission rebuild due to the severity and duration of the issue. The repair quote is $4,160, and they strongly advised against driving the vehicle, citing the risk of total transmission failure/potential