NHTSA Complaint #11640242 — 2019 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11640242
Vehicle	2019 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	January 17, 2025
Date Filed	February 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

This is a recurring issue that has started significantly impacting my infotainment system. The screen malfunctions by pressing random buttons, hanging up calls, changing the radio station, and repeatedly attempting to connect and disconnect Bluetooth. When this happens, there's nothing I can do to stop it because the screen is entirely unresponsive to my touch. It's not only frustrating but also dangerous and very distracting while driving.

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