NHTSA Complaint #11640138 — 2020 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11640138
Vehicle	2020 ACURA MDX
Component	ENGINE
Date of Incident	February 1, 2025
Date Filed	February 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

This is the third time this has happened to me and I am very concerned and will be taking my car to Acura YET AGAIN for a checkup. I was driving with my kids in the car and stopped at a red light. When the light changed, I put my foot on the gas and noticed that my car would not move. That’s when I looked down and saw that the car was in neutral. I tried to put it back in drive and it kept telling me to “Shift to Park” and would not let me shift. I panicked as I had several cars behind me on a very busy road but I put my emergency lights on to signal that my car was not operable. After trying again 3 times and turning the car off completely/using keys to lock/unlock doors, it finally turned on and I could drive it again. I took my car to Acura about this in the past and they advised they could not replicate the error and that it was most likely my battery. My battery was changed and I’ve had this happen 2 times again.

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