NHTSA Complaint #11639854 — 2014 RAM 1500

The contact owned a 2014 Ram 1500. The contact stated that while driving 60 MPH in the mountains, the check engine light illuminated. There was an abnormally strong odor of anti-freeze inside the cab. There was antifreeze coming from the tailpipe. The contact and her son noticed smoke on the side of the vehicle. The contact decreased her speed to approximately 45 MPH and was able to pull over. After stopping, the vehicle caught fire and was engulfed in flames. The contact stated that the failure was related to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The contact, her son, and her dog were able to exit the vehicle safely. The contact and her son sustained a traumatic injury, but medical attention was not provided. The dog sustained unknown injuries and was taken to the veterinarian for medical attention. A police report was not filed. The fire department was able to extinguish the fire. The local dealer was contacted. The vehicle was not diagnosed or repaired. Before the failure, the vehicle had been taken to the same dealer for NHTSA Campaign Number 19V757000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The vehicle was towed to a tow lot. The insurance company deemed the vehicle a total loss. The failure mileage was approximately 100,000.