NHTSA Complaint #11639731 — 2020 FORD FUSION

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11639731
Vehicle 2020 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The steering cable is connected to the transmission hub, and the fitting that connects the two has a gasket that wears away and falls out. This is a recall with vehicles that are made from one of the two plants that assemble fusions, however my vehicle is not covered under the recall even though it is the very same issue as the recall from the other plant. it makes no sense, why is one assembly plant offering a recall for this issue while the other does not? For the same issue of the steering cable coming off the transmission, and not allowing the vehicle to go into gear. I have had to fix this car on the side of the highway before, it will not go into gear on the road. This is not safe at all. You cannot have vehicles just not going into gear while your driving down the highway, or road, street, etc.

Related Complaints for the 2020 FORD FUSION

Other POWER TRAIN Complaints

#11709990 I am the second owner on my Ford fusion 2020 SE all-wheel-drive I got the car at 21,000 I had warranty since I had th...
#11706177 In early October 2025, the vehicle was taken to an independent dealership service department for a routine oil change...
#11705924 When these problems started it was only 6 months after purchase and I was already having issues with power train malf...
#11705731 My Ford started making a loud noise whenever the accelerator wasn't being pressed, after taking it to the mechanic, h...
#11698498 2020 Ford Fusion SE- Transmission problems. Only 98,000 miles on the car and have had issues with this transmission a...

Recent Complaints for the 2020 FORD FUSION

#11717716 ELECTRICAL SYSTEM "The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly ...
#11717716 FUEL/PROPULSION SYSTEM "The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly ...
#11717438 ELECTRICAL SYSTEM COMPONENT: ELECTRICAL SYSTEM, ENGINE I HAVE HAD THIS SENSOR THAT MAKES MY CHECK ENGINE LIGHT STAY ON 3 SEPARATE TIM...
#11716377 SEAT BELTS The locking mechanism that keeps the seat belt safely locked into place is malfunctioning. I have to ensure the belt ...
#11715575 ENGINE Last month, while transporting my brother to his arm surgery in Chapel Hill, NC, I observed unusual and audible shift...
Check any vehicle history by VIN - Free vehicle history report