NHTSA Complaint #11639706 — 2017 LINCOLN CONTINENTAL

The contact owns a 2017 Lincoln Continental. The contact stated that while pulling out of a parking spot, the message "Driver door latch not engaging" was displayed. The vehicle was taken to a dealer where it was determined that all four door locks needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer where it was diagnosed that all four door locks and the lock modules needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 11,620.