NHTSA Complaint #11639692 — 2023 FORD ESCAPE

The contact owns a 2023 Ford Escape. The contact stated that the front driver's door window would not completely roll up and close. The vehicle was taken to the local dealer who replaced the front driver's side door window motor, and the vehicle was repaired but failure reoccurred. Additionally, while operating the vehicle, the message "Front Collision Camera Inoperable" was displayed. The vehicle was taken to the local dealer, but failure code could not be retrieved, and the cause of the failure was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 13,000.