NHTSA Complaint #11639581 — 2017 TESLA MODEL S
BACK OVER PREVENTION: WARNINGS issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11639581 |
| Vehicle | 2017 TESLA MODEL S |
| Component | BACK OVER PREVENTION: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I activated Tesla's Smart Summon feature on the 2017 Tesla Model S to autonomously drive from the parking spot to the front entrance of the restaurant where I was waiting. Pulling out of the spot (my car was back in), the vehicle prematurely turned and contacted the front bumper of the adjacent vehicle (also backed in). My vehicle proceeded for a few feet causing severe damage to my driver side and the other vehicles bumper. I entered my vehicle and pulled away from other vehicle which is still in contact with. Take document with photos, I returned my vehicle to the location where it occurred (except not in contact). See photos. I contact that evening and they spent the next week investigating. They disavow and responsibility and said I was supposed to monitor the progress. The incident took a few second and there was not time to react to avoid damage.
Related Complaints for the 2017 TESLA MODEL S
Other BACK OVER PREVENTION: WARNINGS Complaints
#11649563
Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. D...
#11647408
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire...
#11639082
Computer software failure. Intermittent problem that started with a recent software update. When backing out of a...
#11541254
The screen that shows the rear view camera turns on intermittently when engaged. It will often not turn on when shipp...
#11390558
THE TESLA MODEL S MAIN SCREEN BLACKED OUT, CAUSING ME TO NOT HAVE ACCESS TO ANY OF THE CAR'S CONTROL SYSTEM OTHER THA...
Recent Complaints for the 2017 TESLA MODEL S
#11718165
UNKNOWN OR OTHER
I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...
#11714816
SUSPENSION
I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...
#11710572
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572
LANE DEPARTURE: WARNING
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572
UNKNOWN OR OTHER
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...