NHTSA Complaint #11639082 — 2017 TESLA MODEL S

BACK OVER PREVENTION: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11639082
Vehicle	2017 TESLA MODEL S
Component	BACK OVER PREVENTION: WARNINGS
Date of Incident	January 27, 2025
Date Filed	January 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Computer software failure. Intermittent problem that started with a recent software update. When backing out of a parking space, car will move a few feet then go into park and set the parking brake. Putting car back into reverse allows the car to move about 2 feet then the parking brake re engages. This has repeated more than 6 times in the process of backing out of a parking space. (There was at lease 3' of clearance to the sides of the vehicle and nothing behind the vehicle.) This is very dangerous when backing out of a diagonal parking space that is along the side of a busy road. I have scheduled Tesla service for the soonest appointment which is 2 weeks from now.

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