NHTSA Complaint #11639499 — 2019 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11639499
Vehicle 2019 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.

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