NHTSA Complaint #11639360 — 2022 GMC CANYON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11639360
Vehicle 2022 GMC CANYON
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

After driving vehicle and parking vehicle turn key off key will not turn all the way off to pull key out of ignition switch. The vehicle had 35,750 miles when brought to dealership I had told them this has happened multiple times I had to restart vehicle move vehicle shift vehicle manually or drive around block park again and then key would turn all the way off and come out, When I was contacted from the GMC dealership they said they could not duplicate the problem but I have paperwork from them and the mileage during drop off which was 35,750 miles and pickup at 35,751 miles I also told them to drive the truck it is not going to happen sitting in the dealership parking lot but they only went 1 mile, The warranty for this problem will be up at 36,000 miles. I drove the vehicle 8 miles from the dealership to my house no problems drove another drove another 6 miles to the car wash and went through the car wash went to park to vacuum and wipe exterior the key would not turn all the way off stuck in the accessory position had to back up and move vehicle to another spot park and then the key turned all the way off so I could get key out

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