NHTSA Complaint #11597806 — 2022 GMC CANYON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11597806
Vehicle 2022 GMC CANYON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

Service Power Steering, Drive with care warning comes on, vehicle looses all power steering. First time it happen was around November 2023. This will happen randomly, at various speeds, sometimes going straight, sometimes turning. Power steering will come back after a few minutes sometimes, a few times vehicle had to be turned off for a hour, but was out for over 3 days one time. During that incident we ran OBD scanner, C0800 code was showing for Power Steering Control Module, recommended repair was the replace battery, even though the battery was good. We went ahead and replaced the battery anyways, issue was not immediately resolved but after running the truck for an hour and then going for a test drive power steering returned a mile down the road. That was around May 11th. Issue hadn’t returned until today, June 22nd where it’s went on and off a handful of time before totally loosing power steering for over 5 hours now. 2015 model years had an issue the power steering rack wiring, dealer said they assume it could be same issue. Connections to the steering rack where check and corrosion was found but they won’t fix because it’s not a recall even though it’s the same corrosion issue the 2015 models had.

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