NHTSA Complaint #11639332 — 2023 CHEVROLET COLORADO

The contact owns a 2023 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the heater did not function as intended. The vehicle was driven to the residence. The contact checked the fluids and noticed that the oil dipstick was completely dry. In addition, the contact investigated and noticed that the oil had leaked all over the surface of the oil pan. The contact stated that the oil change warning light was later illuminated. In addition, the contact stated that the failure had occurred after leaving the dealer and an unknown recall repair was performed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced a Customer Satisfaction Program; however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,900.