NHTSA Complaint #11639304 — 2019 KIA SORENTO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11639304 |
| Vehicle | 2019 KIA SORENTO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
I am the owner of the aforementioned KIA Sorento EX SUV which I leased when new from TASCA KIA then purchased at the end of my lease. It should be noted that my new address is [XXX] as I moved from the Coventry address on May 26, 2023. I religiously have my oil changed (have all receipts since 2019) at the manufacturers recommendation. At around 55,000 miles I started noticed wet spots on the driveway below the engine and was not sure if it was anti-freeze or oil. As the mileage on my vehicle increased over time I noticed the spots on the driveway getting bigger. A fellow KIA owner who incidently owned a 2019 Sorento Platinum with a V-6 like mine stated that they developed a sizeable oil leak in their vehicle at around 50K miles. My vehicle had close to 74K miles and I noticed that my oil level was dipping down. On December 9, 2024, I drove my vehicle over to KIA of Attleboro, MA and after a mechanics inspection it was determined that was engine was in fact leaking oil from both the filter housing which is plastic and also from the area where the wiring harness connects to the oil pan that indicates low oil pressure which never notified of low oil. On December 10, 2024, I brought my KIA Sorento back to the same dealership in Massachusetts where the oil leaks were repaired at a cost of $912.43. I subsequently went on the web and discovered that this was a growing problem with this year and model KIA along with other years with some owners seizing their motors. I never received a notice from KIA notifying me of this potential issue which I believe is larger than being reported and should inspired NHTSA to force KIA USA to send out a notice to all affected KIA owners and fix this problem at no cost to the consumer. Putting this money out unexpectedly just before Christmas was painful. I would like to be compensated for this expense which is a defect. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2019 KIA SORENTO
Other ENGINE Complaints
#11718382
On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, t...
#11717735
The oil pressure switch on my 2019 KIA Sorento comes on when coming to a stop. This has occurred even after an oil ch...
#11717788
A failing alternator caused me to take my kia into a mechanic for OEM replacement. The mechanic informed me that the ...
#11712923
The contact owns a 2019 Kia Sorento. The contact stated that there was an engine oil leak on the driveway. No warning...
#11711505
The engine is completely burning all of the oil. I can feel a hesitation in the engine while driving
Recent Complaints for the 2019 KIA SORENTO
#11718973
FUEL/PROPULSION SYSTEM
Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...
#11718973
LANE DEPARTURE: ASSIST
Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...
#11718973
POWER TRAIN
Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...
#11717788
POWER TRAIN
A failing alternator caused me to take my kia into a mechanic for OEM replacement. The mechanic informed me that the ...