NHTSA Complaint #11639238 — 2024 GMC YUKON XL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11639238
Vehicle 2024 GMC YUKON XL
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

Two weeks ago, while driving on the highway, our Yukon suddenly quit accelerating and flipped into neutral. We had to quickly pull over to the left shoulder with our entire family. We put the vehicle into park and tried to restart, which it wouldn’t do. We ended up having to call OnStar and having it towed to the nearest dealer. They “repaired it,” yet a week later, the same thing happened while pulling up to a stop light. This time we were 4 hours from home and on a weekend. While waiting for a tow truck, the police towed it to an impound lot. Lots of money, time and red tape to get it out of the impound lot to the nearest dealer to have it looked at. It’s been there almost a week and all I’ve heard is that it’s most likely the motor but they still haven’t confirmed.

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