NHTSA Complaint #11639061 — 2019 JEEP COMPASS

The contact owns a 2019 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the dealer had replaced the instrument cluster twice since the vehicle was purchased. The first instrument cluster replacement was in March 2022. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 51,000.