NHTSA Complaint #11638898 — 2022 HONDA ODYSSEY

I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.