NHTSA Complaint #11698434 — 2022 HONDA ODYSSEY

On October 31, 2025, I brought my vehicle to the dealer for several issues, including an Auto Engine Idle Stop System problem, a memory seat malfunction, and other concerns that were discussed with the service advisor and are listed in the invoice. I was charged almost $1,000, including a new battery. Initially, some of the problems appeared to be resolved, but shortly after the service, the Auto Engine Idle Stop System problem reappeared, and the memory seat stopped working again. Even more concerning, a new and dangerous issue began immediately after the repair: while driving at night, the headlights suddenly turn off for a few seconds and then turn back on, and the “Auto Engine Idle Stop System Problem” warning appears at the same time. This issue never occurred before the dealer performed the repair. This situation is extremely unsafe, especially when driving in dark conditions with my family. I contacted the dealership through their “Contact Us” form on November 2, 2025, and again via live chat on November 5, 2025. I was told that someone would reach out to me, but as of November 9, 2025, I have received no response.