NHTSA Complaint #11638762 — 2020 JAGUAR F-PACE

The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage. No warning light was illuminated. The air bags were deployed. A police report was filed. The contact stated that there were burns on her wrist and her forehead from the impact of the air bag; there was also a knot on the contact's forehead from impact. No medical attention was sought. No one was injured that was not in the vehicle. The vehicle was towed to a dealer where the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.