NHTSA Complaint #11632081 — 2020 JAGUAR F-PACE

1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without cell service, in the desert. This is a known issue affecting thousands of similar cars, with a Facebook group of nearly 19,000 members reporting the same risks—cars smoking or blowing up without warning, even when serviced per JLR’s recommendations. JLR is refusing to honor warranties, and some incidents have resulted in complete vehicle fires. My attorney advised me to report this and share the FB group for reference: [XXX] 3. Both have confirmed the engine is done and needs an entire replacement. 4. By JLR of Scottsdale yes. Also an independent mechanic in Sedona. Also by my attorney’s expert mechanic who had the oil sent to a lab and when he read the report stated, “the primary cause of engine failure most likely is blown head gasket. That caused coolant to get mixed into the oil, thereby destroying the engine.” 5. NO…which is what is MOST concerning. Just ‘low coolant’ as I mentioned above, which I added. No other check engine light has EVER ignited on the vehicle, which is concerning to me, indicating that no warning lights ever came on which would have indicated to me something needed servicing before the entire engine just blew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)