NHTSA Complaint #11638480 — 2017 HONDA CR-V

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number 11638480
Vehicle 2017 HONDA CR-V
Component FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

We bought this vehicle new in 2017 and now have about 78K miles on it. Since we have owned it there have been SEVERAL (at least 7) occasions where we are driving along on the highway at 35-70MPH (depending on the speed limit) and the emergency forward collision braking system suddenly applies the brakes for no reason. This has happened during daylight and nightime on the open road with no vehicles or objects anywhere in front of us or close to the side of us and, on a few occasions, nearly causing vehicles behind us to crash into us because the brakes come on unexpectedly and we are unable to do anything about it. Early on, we reported this a couple times to our Honda dealer and we were told, "that can happen if there is blowing rain or snow or even a bird flying buy, it is normal so don't worry about it." Well, it IS something to worry about because it randomly happens again and again, and we recently almost had a huge accident on Interstate 79 because of it! What is most bothersome about this DEFECT in design or implementation is that the driver has no way of knowing in advance it is going to happen because it is a random occurrence with no rhyme or reason behind it, and there is nothing the driver can do to prevent it or minimize its effects! PLEASE, investigate this and force it to be fixed because lives could easily be lost from this phantom braking if none have been lost yet!

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