NHTSA Complaint #11638464 — 2020 MITSUBISHI OUTLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11638464
Vehicle	2020 MITSUBISHI OUTLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	May 21, 2023
Date Filed	January 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The touchscreen does not work. This creates a safety issue as hands free driving is no longer am option. There are 1000s of complaints directly to Mitsubishi and they're not doing anything about it. The response is basically "we're aware our equipment failed, go to a dealership and pay to have it replaced" That should not be the consumer's out of pocket cost as Mitsubishi is fully aware of faulty equipment and needs to be held responsible. Everyone's safety is at risk because of this default.

Related Complaints for the 2020 MITSUBISHI OUTLANDER

Other ELECTRICAL SYSTEM Complaints

#11718689 — February 18, 2026 — The radio system failed two years ago Many drivers with the same car have similar problem.

#11706154 — December 19, 2025 —  I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my pa...

#11666672 — June 13, 2025 — The driver's seat goes forward but doesn't life up. It is stuck in a reclined position. The motor doesn't work to lif...

#11636875 — January 19, 2025 — The touchscreen controlling many functions and settings of the vehicle failed. That means there are numerous setting...

#11616050 — September 23, 2024 — The touch screen is inoperable so you can't control the radio or aspects of the car such as how the lights, wipers, m...

Recent Complaints for the 2020 MITSUBISHI OUTLANDER

#11709853 — STRUCTURE — January 9, 2026 — The contact owns a 2020 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 25V507000 (...

#11706154 — UNKNOWN OR OTHER — December 19, 2025 —  I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my pa...

#11694007 — UNKNOWN OR OTHER — October 17, 2025 — UNKNOWN

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