NHTSA Complaint #11638378 — 2022 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11638378
Vehicle 2022 CADILLAC ESCALADE ESV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

In August 2022, with only 9,875 miles, the engine of my 2022 Cadillac Escalade ESV ceased. While alternating lanes of a freeway onramp, my vehicle completely shut down. Not only was it inoperable, it was also unable to be shifted into neutral to be moved out of traffic. It was then towed to the nearest Cadillac. After several days I was notified that the engine had ceased and there there were currently no replacements available. It was in the shop for over 7 weeks before being repaired. In August 2024, with 43,050 miles, the engine ceased again! Without warning, after passing through an intersection, my Escalade completely shut down and was inoperable and unable to be moved. It was towed in to the nearest Cadillac dealership where it was Later confirmed that the engine had in fact seized for the second time since purchase. This time it was in the shop for over 5 weeks, awaiting an engine replacement. In addition to the 2 engine failures, it has been in the shop for multiple electrical issues including malfunction of motorized running boards, control panel display going black, battery dying, transmission codes, and auto starting in my garage multiple times.

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