NHTSA Complaint #11709003 — 2022 CADILLAC ESCALADE ESV

It happened on a family road trip to Big Bear, CA for Thanksgiving. Driving up a mountain road with my wife, 3 children and 3 dogs on a 2 lane highway. Engine gave out and completely seized. No warning, no lights, just a sudden loss of all power followed by a complete shutdown. I pulled over as far as I could but were still sticking out on the 2 lane highway and put our entire family in danger as well as other drivers that could not adequately see us on the blind turn. Fearing being hit, I had my family exit the vehicle and stand to the side awaiting help in a somewhat safer area..The side of the mountain was a sheer cliff, but we didn’t want to be struck. Had a good friend drive up the hill to rescue the family and dogs while I wait for a tow truck. The vehicle completely locked up and would not shift into neutral. Tow truck drivers could not/would not tow the vehicle because of the placement and the fact it was locked. After about 4 hours waiting, the day turned to night and the battery completely drained so I no longer had hazards, which made it even more dangerous. Finally got a tow that had the right equipment to complete the task and had it towed to a local dealership which confirmed a seized engine. (You don’t even want to know how they got it off the tow truck). The dealership had the vehicle for approx 35 days and I just received it back. It currently has the check engine light on and the electronics do not function so it’s going back this week. My wife is scared to drive it, and we don’t know exactly how to proceed from this point. Contacted an attorney, so we’ll see what happens next. It was an absolute nightmare situation.