NHTSA Complaint #11638344 — 2021 DODGE DURANGO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11638344
Vehicle	2021 DODGE DURANGO
Component	SERVICE BRAKES
Date of Incident	January 20, 2025
Date Filed	January 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Vehicle fitted with optional high-performance Brembo brakes as part of the tow-n-go package. Front calipers are seized at just over 40k miles. Passenger side pads worn 1/4" more than drivers side. Luckily did not cause an accident however this seems to be a very common problem with these brakes if you google it, many similar reports. Vehicle barely 4 years old. $5k+ repair bill at a Dodge dealer for new calipers, discs and pads and Dodge won't cover it under (now expired) warranty even though the uneven pad wear was missed at last service (so much for safety inspection).

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