NHTSA Complaint #11638332 — 2016 CHEVROLET TAHOE

The contact owns a 2016 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle downshifted to first gear and the failure persisted. The contact shifted to neutral(N) and coasted to the nearest dealer. A diagnostic test was performed by the dealer, and it was discovered that the clutch plates were damaged. The vehicle was diagnosed with transmission failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 110,481.