NHTSA Complaint #11692529 — 2016 CHEVROLET TAHOE

The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving at various speeds and depressing the brake pedal, the pedal was soft and was almost depressed to the floorboard. The contact stated that the failure was intermittent but was a recurring failure. The contact stated that the ABS/ESC warning lights were illuminated. The contact stated that the warning lights then started flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Electronic Brake Control module needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic); however, the vehicle had been repaired by the previous owner. The contact had to pay out of pocket for the repairs. The manufacturer was informed of the failure and advised the contact that the recall had been previously repaired. The failure mileage was approximately 102,000.