NHTSA Complaint #11638167 — 2019 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11638167
Vehicle	2019 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	August 14, 2024
Date Filed	January 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

As I was sitting in the back part of my jeep in the hatch out of nowhere the car shook and a large bang went off. I searched the car to find out what happened I couldn't figure it out. later when I got home my son noticed that the driver side headrest looked funny. I checked it myself and saw that the driver side air bag on the headrest deployed itself. My car has not been in any accident and the air bag deployed on its own. When I took my car for a routine oil change. I was informed that it's not jeeps responsibility and I didn't have any warranty coverage.

Related Complaints for the 2019 JEEP GRAND CHEROKEE

Other AIR BAGS Complaints

#11691449 — October 5, 2025 — For nearly a year, I have been unable to drive my vehicle due to a serious safety recall involving the HCU/ABS module...

#11688750 — September 21, 2025 — I was driving the service brake assembly light came on the. Then the service stability control light came on, I could...

#11678178 — August 4, 2025 — Our 2019 Jeep has been experiencing symptoms since 2022, and Jeep has no resolution for it yet. I fear for the safety...

#11638486 — January 25, 2025 — On December 31, 2024 we had a 2019 Jeep Grand Cherokee Laredo cause a crash due to malfunctioning parts. The ABS brak...

#11577109 — March 13, 2024 — I was driving my Jeep on Sunday, [XXX] and the service airbag system light kept coming on periodically. When I took i...

Recent Complaints for the 2019 JEEP GRAND CHEROKEE

#11718799 — POWER TRAIN — February 18, 2026 — The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (S...

#11718799 — SERVICE BRAKES, HYDRAULIC — February 18, 2026 — The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (S...

#11712519 — POWER TRAIN — January 21, 2026 — The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (S...

#11712519 — SERVICE BRAKES, HYDRAULIC — January 21, 2026 — The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (S...

#11710337 — SERVICE BRAKES, HYDRAULIC — January 12, 2026 — The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (S...