NHTSA Complaint #11638123 — 2021 CHEVROLET SUBURBAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11638123
Vehicle	2021 CHEVROLET SUBURBAN
Component	ENGINE
Date of Incident	September 5, 2023
Date Filed	January 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Loud ticking noise coming from the engine bay and extreme shaking. All happened after dropping off clients and getting on the highway on September 5, 2023. Took vehicle to two different mechanics and they said the camshaft and lifters had to be replaced. They recommended it would be cheaper and better if I replace the whole engine, which I did and had to pay out of pocket.

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