NHTSA Complaint #11637867 — 2019 GMC YUKON XL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11637867
Vehicle 2019 GMC YUKON XL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Total engine failure with no warning. Vehicle has approximately 106,000 miles. While driving on Monday [XXX], the car began shaking violently and the engine light began flashing. Fortunately I was only about a mile from a GMC dealership, so I pulled into Rice GMC Buick in Knoxville, TN. They informed me that there was a catastrophic engine failure and that a complete replacement would be necessary at a cost of $15,000 dollars. I live 100 miles away in Chattanooga, TN. I understand that cars experience some level of wear and tear, but a total engine failure at just over 100,000 miles when the car has been serviced at all regular intervals is very unusual. I recommend my case be referred to active investigation #PE25001. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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