NHTSA Complaint #11637734 — 2021 JEEP GLADIATOR

The contact owns a 2021 Jeep Gladiator. The contact stated while driving at an undisclosed speed at night, the contact became aware that the passenger’s side headlamp was not illuminating. After a visual inspection of the headlamp assembly, the contact observed that the wires leading into the headlamp assembly were melted. The contact stated that two weeks later the failure occurred with the driver’s side headlamp. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the headlamp assembly. The contact was informed that the headlamp assemblies need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 42,000.